shipping
We ship using Royal Mail's Tracked 48 to UK addresses only
choose from either...
£3.75 for all orders under £30
or...
free postage for orders of £30 or more
or...
customer collection from Hebden Bridge
Please select your preferred option at either cart or checkout stage
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If you opt for customer collection, please allow at least three days after placing your order. If you require ground coffee rather than whole beans, please allow a little more time, as the beans need to 'rest' for four days before grinding... this allows the flavour to develop to its full potential.
We can make arrangements for date, time & location by email correspondence... I'll make first contact shortly after your purchase.
return ~ replacement ~ refund
Errors Omissions & Damaged Goods...
Please send us a message on the ‘contact’ page within two days of delivery if...
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items have been incorrectly sent
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you do not receive all your ordered items
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items arrive damaged
elevenses coffee roasters will either issue a replacement or refund where applicable.